Privacy Policy

About this website

Vatican City Tours is an independent travel guide and affiliate website focused on Vatican Museums, Sistine Chapel and Vatican City attractions in Vatican City and Rome.

We are not the official Vatican Museums or Vatican City website, are not operated by the Vatican Museums, Vatican City authorities or their official operators, and do not directly operate attractions, cruises or tours, process ticket payments or manage customer bookings.

Vatican visitor arrangements can change according to museum schedules, religious events, security procedures and access restrictions. Ticket inclusions, meeting points, guided-tour routes and entry times can also differ between products. Check current official information and your booking confirmation before travelling.

Information you provide to us

If you contact us by email, we may receive your email address, any name you provide, the contents of your message and files you choose to attach.

We use this information to respond to enquiries, investigate website issues, consider corrections and communicate with you about matters concerning this website.

Please do not send payment-card details, passport information, identity documents or unnecessary sensitive information by email.

If your enquiry concerns an existing booking, ticket change, refund or cancellation, contact the company shown on your booking confirmation.

Technical website information

When you access this website, technical information can be processed as part of normal website delivery. Depending on the services involved, this may include:

• IP address
• Browser and device information
• Operating system
• Requested pages or files
• Referring page
• Date and time of access
• Basic security or server-log information

Hosting, caching, security and infrastructure services may process technical data where required to deliver, secure and maintain the website.

Analytics, cookies and similar technologies

This website may use analytics, cookies or similar technologies to understand website usage, measure performance, remember preferences or support affiliate attribution.

You can generally control browser storage through your browser settings.

• You can block or delete cookies.
• You can restrict website storage through browser privacy settings.
• Blocking some technologies may affect website functions or affiliate referral tracking.
• Deleting browser cookies does not necessarily delete information already processed by a third-party provider.

Where applicable law requires consent for non-essential cookies or similar technologies, the relevant consent requirements apply subject to lawful exceptions.

Affiliate and booking links

Some links on this website lead to third-party ticket or activity providers, including GetYourGuide.

Our GetYourGuide links may include partner code PYVZALU so referrals from this website can be identified. We may earn a commission from a qualifying booking made after following one of these links.

When you leave this website, the booking provider's privacy policy, cookie practices and terms apply to information you enter on that provider's service.

We do not directly receive your payment-card details, full passenger information, passport information or complete booking record merely because you click an affiliate link.

Third-party services and websites

Our guides may link to official visitor resources, transport information, maps, booking services and other third-party websites.

Those websites operate independently. We do not control how they collect, use or retain personal information.

Review a third party's own privacy information before providing personal data to it.

Booking information

Vatican City Tours does not act as the booking merchant for third-party tours or attraction tickets linked from this website.

Payments, booking confirmations, ticket delivery, passenger information, cancellations and refunds are generally handled by the booking provider according to its own policies.

If you need help with an existing reservation, use the customer-support details included with your booking.

Information retention

The length of time information is retained depends on what information is involved, why it is required and whether it remains reasonably necessary for communication, security, administration or legal purposes.

We do not state one universal retention period for all categories of information.

You may contact us to ask about correspondence associated with you or to request deletion where applicable.

Your privacy rights

Your rights depend on your location and the data-protection laws that apply to your circumstances.

Depending on the applicable law, your rights may include:

• Requesting access to personal information held about you.
• Requesting correction of inaccurate information.
• Requesting deletion of personal information.
• Requesting restriction of certain processing.
• Objecting to certain processing.
• Withdrawing consent where processing relies on consent.
• Requesting portability where legally available.

Privacy rights can be subject to legal conditions and exceptions.

Security

We take reasonable measures to protect information handled through the website. However, no email system, internet connection or website can be guaranteed completely secure.

Avoid sending unnecessary sensitive or financial information through ordinary email.

Children's privacy

This website provides general travel information and is not designed specifically to collect personal information from children.

If you believe a child has sent personal information directly to us, contact us so the matter can be reviewed.

Changes to this policy

This Privacy Policy may be updated when our website practices, technologies, service providers, affiliate arrangements or applicable requirements change.

The “Last updated” date on this page identifies the current published version.

Contact us about privacy

For privacy questions specifically concerning this website, contact:

Email: info@vaticancity-tours.com

Please explain the request clearly and avoid including unnecessary sensitive information.